Upon arrival I explained to the attendant at the desk the reason for my visit and that this is an
ongoing worker's comp case. I completed the intake forms with the worker's comp information and I
also gave her my newly received Blue Cross Blue Shield insurance card due to being advised that if she
could not contact anyone to verify the worker's comp she would have to use my insurance. I said ok I
really need to see a doctor and get my pain medicine.
I was later called back to the front desk after sitting there with my wife and kids for roughly 20
minutes. The attendant told me she could not speak with anyone for the worker's comp verification and
that I have a $57 co-pay. I told here I did not have the co-pay. At that point I was refused treatment and
not offered the ability to mail in my co-pay.
I have never felt so discriminated and so disfigured as a citizen from this denial of medical
service. I laid in my bed all afternoon and thought what if this was a very serious illness and their
refusal resulted in my demise.
If they are not going to bill patients that can't afford the co-pay during visit, then they need to
make that a public notice. This is a facility that if an uninsured patient goes for treatment will be in bad
shape and could possibly die because they refuse treatment for something so simple as $57.